Sep 2018

How to connect your remote teams

One hurdle we come across quite often is how you can make your remote teams stay connected with each other, so they feel like part of something bigger, and stay motivated, happy, and productive The worry here is that the distance and potential time differences have the potential to make your remote teams feel like they’re disconnected, isolated, and even [...]

Aug 2018

5 simple ways to give better customer service

In the olden days people used to say “the Customer is always right”—but have you ever actually met the Customer? Often, Customers don’t know what they want, they don’t know how to articulate what they’re after, and they’re confused. ‘Right’ can sometimes be a pretty large stretch of the imagination. So while the Customer might not always be right, they [...]

Jul 2018

Don’t call it a comeback

It’s been a while, but now we’re back, better than ever. Welcome to what we like to think of as not just the latest, but the best and most complete version of the Realtime Chat PRO Blog. What we’ll talk about We want our Blog to cover a wide range of topics that interest you, so we’re getting a wide [...]